Frequently asked questions

  • In a counselling and therapy session, you can expect to talk about your thoughts, feelings, and experiences with your counsellor in a confidential and non-judgmental setting. Your counsellor will listen attentively and ask questions to better understand your concerns and help you gain insight and perspective. Together, you and your counsellor will work to identify goals and develop a plan to achieve them.

  • Choosing a counsellor is a personal decision and can depend on factors such as your specific needs and preferences, the counsellor's qualifications and experience, and the therapeutic approach used. Some people find it helpful to research counsellors online and read reviews or testimonials from past clients. It's also a good idea to have a phone call to get a sense of the counsellor personality and approach.

  • The length of counselling and therapy treatment can vary depending on the client's needs and goals. Some people may only need a few sessions to work through a specific issue, while others may benefit from longer-term therapy to address more complex or ongoing concerns. Your counsellor can work with you to determine the appropriate length of treatment based on your needs and progress.

  • Yes, counselling and therapy is confidential, which means that anything you discuss with your counsellor will be kept private and not shared with anyone else without your consent. There are some exceptions to this rule, such as if there is a risk of harm to yourself or others, or if the therapist is required by law to report certain information.

  • It's important to remember that counselling and therapy is a personal and collaborative process, and it's normal to feel uncomfortable or unhappy at times. If you're feeling uncomfortable or unhappy with your counsellor/therapist, it's important to talk to them about your concerns and try to work through them together. If you feel that counsellor/therapist is not a good fit for you, or the treatment is not a good fit for you, you can always discuss other counselling and treatment options with your counsellor or seek out a different counsellor who may be a better match for your needs.